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Have questions, suggestions, or need support? We're here to help you! Our team is committed to providing excellent service and ensuring your experience with our platform is positive and productive.
Whether you're reporting a technical issue, suggesting a new tool, providing feedback on existing features, or simply want to connect with us, we value your input and are dedicated to responding to every message we receive. Your feedback helps us improve and grow.
We love hearing tool suggestions from our users! Use the contact form below or email us directly at support@smarthubtools.com with your idea. Include as much detail as possible about what the tool should do, who would benefit from it, and how it would be useful. Our team reviews all suggestions and prioritizes tools that would provide the most value to our community. We're always looking for new tool ideas that align with our mission of providing free, useful utilities.
No, all our tools run client-side in your browser. Your data never leaves your device and is not stored on our servers. We're committed to protecting your privacy, which is why we've designed our platform to process everything locally. When you use our tools, your files, text, and sensitive information remain completely private and under your control. We don't collect, track, or have access to any data you input into our tools.
Yes! All our tools are completely free for personal and commercial use without any restrictions. You can use them for business purposes, in your workplace, for client projects, or for any other commercial application. There are no licensing fees, usage limits, or premium tiers. Our commitment to free access extends to all use cases, ensuring that cost is never a barrier to productivity.
We typically respond to all messages within 24-48 hours during business days. While we aim for faster responses when possible, we ensure that every message receives a thoughtful, helpful reply. For urgent technical issues or critical problems, please indicate the urgency in your message and we'll prioritize accordingly. We value your time and are committed to providing timely support.
Absolutely! We actively encourage feedback on all our tools. Your suggestions help us improve functionality, fix bugs, enhance user experience, and add features that matter most to our users. When providing feedback, please be as specific as possible about what you'd like to see changed or improved. We review all feedback and incorporate valuable suggestions into our regular updates and tool improvements.
Yes, please do! If you encounter any bugs, errors, or technical issues while using our tools, please report them immediately using the contact form. Include details such as which tool you were using, what you were trying to do, what error or issue you encountered, and your device/browser information if relevant. This information helps us quickly identify and fix problems to ensure a smooth experience for all users.
Your feedback is invaluable to us. Every suggestion, bug report, and piece of feedback helps us understand how we can better serve our community. We use your input to prioritize new features, improve existing tools, fix issues, and ensure our platform continues to meet the evolving needs of our users.
We're building this platform with you, not just for you. Your voice shapes our roadmap, influences our decisions, and helps us create tools that genuinely solve real problems. Whether you have a quick suggestion or detailed feedback, we want to hear from you. Together, we can build a better platform that serves our entire community.